Cookie Policy
Last updated: 【21/4/2026】
1. Identification of the Data Controller
This website (the "Service") is operated by IMOO STORE LIMITED (hereinafter "we", "us", or "our").
1）Registered Address: ROOM 901 YIP FUNG BUILDING , 2-12 D'AGUILAR STREET CENTRAL HK.
2）Contact Email: support@imoostore.com.
2. What are Cookies?
A cookie is a small text file that a website stores on your computer or mobile device when you visit the site.
1）First-party cookies are cookies set by the website you’re visiting. Only that website can read them.
2）Third-party cookies are set by external services we use for functional, analytical, or advertising purposes.
Cookies allow us to personalize your experience, remember your preferences (such as language or login status), and help us improve the effectiveness of our Service.
3. Your Consent and Options
In accordance with applicable data protection laws, including the UK GDPR and the Privacy and Electronic Communications Regulations (PECR), strictly necessary cookies that are essential to provide a service explicitly requested by the user do not require prior consent. We do not require your consent to install strictly necessary cookies that are technically required to provide a service explicitly requested by you (such as shopping cart or security functions).
For all other types of cookies (Analytical, Advertising, or Preferences), we request your prior express consent through our Cookie Banner when you first visit our website.
You have the right to:
1）Accept All: Allow all cookies.
2）Reject All: Refuse all non-essential cookies.
3）Manage Preferences: Choose which categories of cookies you wish to allow via our Cookie Settings Panel.
Removing cookies from your device.You can delete all cookies that are already on your device by clearing the browsing history of your browser. This will remove all cookies from all websites you have visited.
Be aware though that you may also lose some saved information (e.g. saved login details, site preferences).
4. Types of Cookies We Use
A. Strictly Necessary Cookies
These cookies are essential for the website to function properly. They enable basic functions like page navigation and access to secure areas. The website cannot function properly without these cookies. Consent is not required.
Provider | Cookie Name | Purpose | Duration |
imoostore | cart_id | Record the quantity and discount of items in the shopping cart. | 6 months |
CookieBot/User | cc_cookie | Stores your cookie consent preferences. | 6 months |
imoostore | acw_tc | Security measures to prevent Cross-Site Scripting (XSS) attacks. | 1 hour |
The authentication-related cookies listed above are strictly limited to maintaining a user session explicitly requested by the user (login). They are not used for tracking, profiling, or analytical purposes and are only necessary to provide the requested service.
B. Analytical and Performance Cookies
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. Consent is required.
Provider | Cookie Name | Purpose | Duration |
_ga | User identification to distinguish unique users. | 13 months | |
gaXD1HHJPHGB | Used to persist session state. | 13 months |
Google Analytics is configured with IP anonymization enabled and is used solely for aggregated statistical purposes, without linking the collected data to other Google services.
C. Marketing and Advertising Cookies
These cookies enable advanced functionality (like embedded videos) or are used to track visitors across websites to display relevant ads. Consent is required.
Provider | Cookie Name | Purpose | Duration |
Klaviyo | __kla_id | Tracks site visitors to provide personalized email marketing. | 13 months |
Firework | fw_uid | User ID for video tracking. | 12 months |
Firework | fw_bid | Browser ID to maintain unique video sessions. | 12 months |
Firework | fw_chid | Channel or campaign tracking for video content. | 12 months |
D. Functionality Cookies
Functionality cookies enhance user experience and website usability but are not strictly necessary for the basic operation of the website. These cookies are only installed after the user has provided explicit consent.
Provider | Cookie Name | Purpose | Duration |
imoostore | accessToken | Maintains a user login session explicitly requested by the user. | 6 months |
imoostore | refreshToken | Renews the user login session explicitly requested by the user. | 6 months |
imoostore | accessTokenExpiry | Stores information related to the expiration of the user login session. | 6 months |
Firework | fw_lets | Tracks the last watched engaged timestamp for video analytics. | 12 months |
5. International Data Transfers
Some of our third-party cookies (such as Google, Klaviyo, Firework) are operated by providers located in the United States. Where these third-party providers are located outside the European Economic Area, we ensure that appropriate safeguards are in place in accordance with Articles 44–49 of the GDPR, such as the use of Standard Contractual Clauses (SCCs). The acceptance of cookies does not replace these safeguards.
6. How to Manage Cookies in Browsers
In addition to our Cookie Settings Panel, you can allow, block, or delete cookies installed on your computer by configuring the browser options installed on your computer.
Google Chrome: https://support.google.com/chrome/answer/95647
Microsoft Edge: https://support.microsoft.com/help/4027947
Mozilla Firefox: https://support.mozilla.org/en-US/kb/enable-and-disable-cookies
Apple Safari: https://support.apple.com/guide/safari/manage-cookies-and-website-data-sfri11471
7. Updates to this Policy
We may update this Cookie Policy to comply with legal changes or if we change the cookies we use. Significant changes will be notified via our website.