COOKIE POLICY
Last updated: 13/5/2026
1. Identification of the Data Controller
This website (the "Service") is operated by IMOO STORE LIMITED (hereinafter "we", "us", or "our").
1）Registered Address: ROOM 901 YIP FUNG BUILDING , 2-12 D'AGUILAR STREET CENTRAL HK.
2）Contact Email: support@imoostore.com.
Privacy Inquiries & Complaints: If you have questions about our privacy practices or wish to lodge a complaint, please contact us at support@imoostore.com. You may also complain to the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.
2. What are Cookies?
A cookie is a small text file that a website stores on your computer or mobile device when you visit the site.
1）First-party cookies are cookies set by the website you’re visiting. Only that website can read them.
2）Third-party cookies are set by external services we use for functional, analytical, or advertising purposes.
Cookies allow us to personalize your experience, remember your preferences (such as language or login status), and help us improve the effectiveness of our Service.
Cookies allow us to... help us improve the effectiveness of our Service. Under Australian law, information collected via cookies may be considered "personal information" if it can reasonably identify you.
3. Your Consent and Options
Where required under applicable law, we may seek your consent before placing certain cookies (such as analytical or marketing cookies). In other cases, cookies may be used based on our legitimate interests, provided that your rights are not overridden.
Depending on applicable law and your location, we may request your consent through our Cookie Banner before using certain analytical, advertising, or preference cookies.You have the right to:
1）Accept All: Allow all cookies.
2）Reject All: Refuse all non-essential cookies.
3）Manage Preferences: Choose which categories of cookies you wish to allow via our Cookie Settings Panel.
Removing cookies from your device.You can delete all cookies that are already on your device by clearing the browsing history of your browser. This will remove all cookies from all websites you have visited.
Be aware though that you may also lose some saved information (e.g. saved login details, site preferences).
4. Types of Cookies We Use
A. Strictly Necessary Cookies
These cookies are essential for the website to function properly. They enable basic functions like page navigation and access to secure areas. The website cannot function properly without these cookies. Consent is not required.
Source | Cookie Name | Purpose | Duration |
|---|---|---|---|
imoostore | cart_id | Record the quantity and discount of items in the shopping cart. | 6 Months |
accessToken | Authentication Token | 6 Months | |
refreshToken | Refresh Token for Session Renewal | 6 Months | |
accessTokenExpiry | Token Expiration Time | 6 Months | |
cc_cookie | Cookie Consent Banner | 6 Months | |
acw_tc | Prevent Hotlinking and Cross-Site Scripting (XSS) Attacks | 1 hour |
The authentication-related cookies listed above are strictly limited to maintaining a user session explicitly requested by the user (login). They are not used for tracking, profiling, or analytical purposes and are only necessary to provide the requested service. The authentication-related cookies listed above are strictly limited to maintaining a user session explicitly requested by the user (login). They are not used for tracking, profiling, or analytical purposes and are only necessary to provide the requested service.
B. Analytical and Performance Cookies
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. Consent is required.
Source | Cookie Name | Purpose | Duration |
|---|---|---|---|
_ga | User identification (not strictly necessary unless in consent mode) | 13 Months | |
_ga_WJKNG645NE | Used to persist session state | 13 Months | |
Microsoft Clarity | _clck | Stores a pseudonymous Clarity user ID and preferences to recognize the same browser on repeat visits for analytics purposes. | 1 year |
_clsk | Connects multiple page views by a user into a single session recording / analytics session. | 1 day | |
CLID | Identifies the first time Clarity saw this user on a site using Clarity. | 1 year | |
SM | Used to synchronize the MUID across Microsoft domains. | Session | |
ANONCHK | Indicates whether MUID is transferred to ANID. | 10 minutes | |
MR | Indicates whether MUID should be refreshed. | 7 days |
Google Analytics is configured with IP anonymization enabled and is used solely for aggregated statistical purposes, without linking the collected data to other Google services.
C. Marketing and Advertising Cookies
These cookies enable advanced functionality (like embedded videos) or are used to track visitors across websites to display relevant ads. Consent is required.
Source | Cookie Name | Purpose | Duration |
|---|---|---|---|
_gcl_au | Track and record conversions | 3 Months | |
_fbp | Track and record conversions | 3 Months | |
Klaviyo | __kla_id | Automatically generated visitor ID | 13 Months |
Microsoft Clarity | MUID | Identifies a unique web browser visiting Microsoft services. | 1 year |
D. Functionality Cookies
Functionality cookies enhance user experience and website usability but are not strictly necessary for the basic operation of the website. These cookies are only installed after the user has provided explicit consent.
5. International Data Transfers
Some of our providers (e.g., Google, Klaviyo) are located in the United States. By consenting to these cookies, you acknowledge that your data will be transferred overseas. You understand that overseas recipients may not be subject to privacy obligations equivalent to the Australian Privacy Act, and you may not be able to seek redress under Australian law for their handling of your information.
6. How to Manage Cookies in Browsers
In addition to our Cookie Settings Panel, you can allow, block, or delete cookies installed on your computer by configuring the browser options installed on your computer.
• Google Chrome: https://support.google.com/chrome/answer/95647
• Microsoft Edge: https://support.microsoft.com/help/4027947
• Mozilla Firefox: https://support.mozilla.org/en-US/kb/enable-and-disable-cookies
• Apple Safari: https://support.apple.com/guide/safari/manage-cookies-and-website-data-sfri11471
7. Updates to this Policy
We may update this Cookie Policy to comply with legal changes or if we change the cookies we use. Significant changes will be notified via our website.